Help Center
Selling on EagleSaver.com
Using EagleSaver.com
Can you give me an overview of how this works?
You can turn your items into cash in 3 easy steps:
1.Get instant quotes for your items from our website
2.Complete the order by printing a free shipping label and ship items
3.Get paid by check or PayPal
We keep you informed of your order status each step of the way. E-mails are sent to you when:
1.You have successfully completed your order online
2.We have received your items
3.Your payment has been sent
You can also monitor your order status by logging into your account.
1.Get instant quotes for your items from our website
2.Complete the order by printing a free shipping label and ship items
3.Get paid by check or PayPal
We keep you informed of your order status each step of the way. E-mails are sent to you when:
1.You have successfully completed your order online
2.We have received your items
3.Your payment has been sent
You can also monitor your order status by logging into your account.
What is an ISBN?
An ISBN is 10 or 13 digit number that can be found on the back cover of most items. Occasionally, it will be found on the inside flap of the dust jacket or on the publishing information page which is located near the title page of the item.
When you enter the ISBN include all 0's and an X if applicable. Each ISBN should have a total of 10 or 13 digits.
If you have multiple ISBNs, enter your ISBNs separated by a space or coma in the EagleSaver.com search bar.
When you enter the ISBN include all 0's and an X if applicable. Each ISBN should have a total of 10 or 13 digits.
If you have multiple ISBNs, enter your ISBNs separated by a space or coma in the EagleSaver.com search bar.
What is a UPC?
A UPC is a 12 or 13 (EAN) digit number that can be found below the barcode on your CD, DVD or video game case. If you have multiple UPCs, enter them separated by a space or coma in the EagleSaver.com search bar.
What if my item does not have an ISBN or UPC number?
Currently, we only purchase items that have an ISBN or UPC numbers.
Will I be able to track my order status?
You can track your order status at any time by logging into your account.
We also send you e-mails at these 3 steps of the process:
1.When your order is successfully completed
2.When we receive your items
3.When we issue payment.
We also send you e-mails at these 3 steps of the process:
1.When your order is successfully completed
2.When we receive your items
3.When we issue payment.
Will I incur any fees when I sell back my items?
There are absolutely no additional fees for using our service. Shipping your items to us is also free when you use our free shipping label.
Why are you not buying some of the items I have entered?
What we buy can change depending on current resale values and the number of copies of the item we have in our inventory. If demand is low for an item or we have an oversupply of the item, we will not purchase it. However, keep in mind, EagleSaver.com purchases the widest variety of books, CDs, DVDs and Video Games so be sure you get a quote from us on all the items you would like to sell.
Types of Items We Buy
What kinds of books do you buy and in what condition?
Book Type Requirements
We purchase a wide variety of books including textbooks, nonfiction, current fiction and audio books on CDs (if no discs are missing and all of the discs are in very good condition).
We do not buy:
Book Condition Requirements
We do not purchase books with:
We purchase a wide variety of books including textbooks, nonfiction, current fiction and audio books on CDs (if no discs are missing and all of the discs are in very good condition).
We do not buy:
- Teacher's or Instructor's editions
- Ex-library books
- Advance reading copies, promotional copies or uncorrected proofs
- International edition textbooks (we purchase standard U.S. editions only)
- Workbooks or Solutions manuals that have any writing or highlighting
- Magazines, calendars or comic books
- Most encyclopedia sets
- Audio books on cassettes
- Pornography or any other explicit material
Book Condition Requirements
We do not purchase books with:
- Writing, underlining or highlighting on over 20% of the book's pages
- Missing CD or DVD that was supposed to accompany the book
- Missing dust jacket
- Water, moisture damage or mold
- Major wear to the binding
- Medium or large tears to the cover and pages
- Missing pages
- Strong odors (including cigarette and pet odors)
- Workbooks or solution manuals with writing or highlighting in them
What kinds of CDs, DVDs and Video Games do you buy and in what condition?
CD, DVD and Video Game Type Requirements
We buy a wide variety of CDs, DVDs and Video Games. However, please note: We only buy DVDs that are Region 1 – North American.
We do not buy the following
CD, DVD and Video Game Condition Requirements
We purchase CDs, DVDs and Video Games in New, Like New or excellent condition. The CDs, DVDs and Video Games must play perfectly and not skip. Click here to see photos of discs in various conditions that we will buy and not buy.
We do not purchase CDs, DVDs and Video Games that:
We buy a wide variety of CDs, DVDs and Video Games. However, please note: We only buy DVDs that are Region 1 – North American.
We do not buy the following
- Ex-library copies
- Promotional copies (copies stamped with "Promotional", "For Promotional Use Only" or "Not For Resale")
- Ex-rental copies
- Pornography or any other explicit material
CD, DVD and Video Game Condition Requirements
We purchase CDs, DVDs and Video Games in New, Like New or excellent condition. The CDs, DVDs and Video Games must play perfectly and not skip. Click here to see photos of discs in various conditions that we will buy and not buy.
We do not purchase CDs, DVDs and Video Games that:
- Have medium or heavy scratches
- Skip in any section
- Are missing booklets, artwork or manuals
- Have booklets, artwork or manuals with stains or odors of any kind
- Are missing key codes (applicable to Video Games)
- Are boxed sets and missing the booklet or box and any other items
Do you buy items in bulk?
We do not purchase items in bulk with an instant price quote. If you have a bulk order, please contact us at Info@EagleSaver.com to provide us with details.
Will you buy more than one copy of the same item?
Yes. However, we do set a maximum quantity we will purchase with an instant price quote. If you have quantities of items larger than our maximum, please contact us at info@EagleSaver.com and provide us with ISBNs and quantities and we will promptly get back to you.
Can I sell my items back to you if I live in another country?
Yes. However, you will be responsible for shipping costs and payment will be issued by PayPal only. Please ship items to:
EagleSaver.com
1932 Eastman Avenue, Suite 110
Ventura, CA 93003
EagleSaver.com
1932 Eastman Avenue, Suite 110
Ventura, CA 93003
Packaging and Shipping Your Items
When will you receive my order?
Our free shipping label provides for FedEx ground delivery which takes between 1-6 business days or USPS Media Mail delivery which takes between 3-10 business days.
Will I be able to track my package and will it be insured?
We provide a FREE tracking number for the first box or package of your order. We therefore encourage you to send all of your items in one box or package. You will be able to get up-to-date tracking information by logging into your EagleSaver.com account and clicking on the tracking number link. Your order will be insured for $100 if you choose to ship using our free FedEx shipping label. If you choose to use our free USPS shipping label, your order will not be insured unless you add this additional service at the post office.
How should I package and ship my items?
1.Include a copy of the packing slip with your items
2.Tightly pack the items in a sturdy box – the less empty space left in the box, the less of a chance the items will shift during transit and become damaged. If you are only sending 1 or 2 items, a bubble envelope will work well.
3.The maximum weight FedEx or USPS will allow for Ground shipments is: 150 lbs. (FedEx) and 70 lbs. (USPS). However, we recommend that each box weigh less than 50 lbs. to minimize the chance of damage during shipment.
4.Tape our free shipping label on your box or bubble envelope and take to any FedEx or USPS station depending on which free shipping label you chose to use. We provide a FREE tracking number for the first box or package of your order. We therefore encourage you to send all of your items in one box or package. You will be able to get up-to-date tracking information by logging into your EagleSaver.com account and clicking on the tracking number link. Your order will be insured for $100 if you choose to ship using our free FedEx shipping label. If you choose to use our free USPS shipping label, your order will not be insured unless you add this additional service at the post office.
2.Tightly pack the items in a sturdy box – the less empty space left in the box, the less of a chance the items will shift during transit and become damaged. If you are only sending 1 or 2 items, a bubble envelope will work well.
3.The maximum weight FedEx or USPS will allow for Ground shipments is: 150 lbs. (FedEx) and 70 lbs. (USPS). However, we recommend that each box weigh less than 50 lbs. to minimize the chance of damage during shipment.
4.Tape our free shipping label on your box or bubble envelope and take to any FedEx or USPS station depending on which free shipping label you chose to use. We provide a FREE tracking number for the first box or package of your order. We therefore encourage you to send all of your items in one box or package. You will be able to get up-to-date tracking information by logging into your EagleSaver.com account and clicking on the tracking number link. Your order will be insured for $100 if you choose to ship using our free FedEx shipping label. If you choose to use our free USPS shipping label, your order will not be insured unless you add this additional service at the post office.
Do I need to send my order in one box?
We provide a FREE tracking number for the first box or package of your order. We therefore encourage you to send all of your items in one box or package. However, for safety reasons and to insure that your items will not arrive damaged, we recommend that package weights do not exceed 50 lbs.
Can I only ship some of the items on the packing slip?
If you decide you want to keep some of the items on your order, include the original packing slip but put a line through the title you are not shipping and include the rest.
What if I want to use a different shipping carrier?
If you would like to expedite your order or use another carrier, we will reimburse you the amount that your package would have cost if you had used our free USPS pre-paid label.
Pricing and Payment
How and when will I get paid?
If you use our free FedEx shipping label, it takes 1-6 business days for your package to arrive and you will be given a payment date at checkout. (The payment date is calculated based on the package shipping the same day you completed the order using our free FedEx shipping label. If the package is not shipped the same day as the order was completed, the payment date must be adjusted accordingly). If you use our free USPS shipping label, it takes 3-10 days for your package to arrive. When your items are received and inspected, we will send payment by check or PayPal within 24 hours.
How does payment by PayPal work?
PayPal is an online service that allows you to receive money electronically. It allows you to transfer the money to your bank account or keep the money in your PayPal account. In order to receive PayPal payment from us you just need to provide your e-mail address. If you do not have an existing PayPal account, you will receive an email from PayPal with information on how to open a new account.
When you sign up with EagleSaver.com, you will have a choice to set your payment option: PayPal or check. It is possible to change how you want to be paid by editing your account preferences at any time.
When you sign up with EagleSaver.com, you will have a choice to set your payment option: PayPal or check. It is possible to change how you want to be paid by editing your account preferences at any time.
How long will my price quote be valid for?
Once your price quote is obtained and your order is completed, you have 5 business days to postmark your package in order for your quote to remain valid.
How do you determine your prices for the items you buy?
We continuously monitor the supply and demand of books, CDs, DVDs and video games and set our prices depending on current resale values and the number of copies of the item we have in our inventory.
Do you offer a premium for New items?
No. We are committed to processing orders and getting cash to our customers as quick as possible. We therefore have a policy of accepting all items that satisfy our minimum requirements and issuing a standard payment amount. This avoids the delays that would result from meticulously grading each item we receive.
Do you price match?
We always strive to offer you the best prices for books, CDs, DVDs and video games. However, if you find a better price somewhere else, in most cases, we will price match. Simply email us at info@EagleSaver.com with the ISBN, the price you were quoted, and the name of the website. We will reply promptly to let you know whether we will match their price quote.
My Account
Manage My Account
Registering and Sign In
In order to rent textbooks and sell items on EagleSaver.com, you will need to open an account. Opening an account will enable you to place orders, track the status of your orders, get tracking information and view your order history.
Registering with EagleSaver.com only takes a minute. Simply provide your E-mail and Name and choose a password. To register, click here.
Registering with EagleSaver.com only takes a minute. Simply provide your E-mail and Name and choose a password. To register, click here.
Changing account information
You can easily change your account information by logging in and selecting the My Account link at the top of the page. Once you are on the My Account page, select the Edit Information link. Click the Submit button when you are finished editing your account information and the system will confirm that your profile has been updated. You can also click here to be taken directly to the Edit Information page.
Password Issues
You can always change your password by logging into your account and clicking the Change Password link or simply click here.
If you have forgotten your password, you can reset your password by providing your email address so a temporary password can be sent to you. To reset your password, click here.
If you have forgotten your password, you can reset your password by providing your email address so a temporary password can be sent to you. To reset your password, click here.
EagleSaver.com privacy policy
Closing your account
If you would like to close your account, please contact us by e-mail and provide your name and EagleSaver.com e-mail address. Please make the subject line of your e-mail "Please Close My Account."

